Apple Apologizes for Confusion Over Slowdowns with Older iPhones

Out-of-warranty battery replacements will now cost only $29, $50 less than before.

I’ve been TOLD many times that I don’t understand what Apple does or what they’re doing … maybe I’m not the “millennial type” lol. It’s nice to offer battery replacements for $29 … but is that in the US only?

Apple has been in hot water for the last few weeks after the company admitted that it sometimes reduced processor speeds on iPhones with aging batteries as a way to balance performance and battery life. Today, the company is apologizing for not being more transparent with its customers and released more details on how exactly iOS manages battery and performance.

For starters, the company says that “we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades.” That’s been perhaps the biggest point of contention among unhappy owners who feel that Apple has reduced their phone’s performance as a way to drive more sales.

To help mitigate the confusion Apple caused, the company is now offering reduced out-of-warranty battery replacement. For $29, you can get a new battery for your phone regardless of whether it’s covered by AppleCare or not; that’s down from the old $79 fee. Unfortunately, that’s only a temporary discount that will last through the end of 2018. Additionally, Apple says it is going to release an iOS update early next year that’ll give users more info on the health of their iPhone’s battery so they can see if its condition is affect phone performance.

Source: Apple via Engadget

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Winston has over 20 years of experience in the I.T. Industry. He launched Funky Kit with the aim to capture a wider audience worldwide. His knowledge in PC hardware is very distinguished, not only publishing enjoyable reviews but also writing great articles.