How To Review a Casino App: Case Study of BetMGM

Online gambling is nowadays very competitive. And with the launch of smartphones, casino operators are keen to exploit this development by developing applications that best suit the punter’s expectations.

What is the best way to find the casino app for you? According to this BetMGM New Jersey review by experts from casinos.us, these are the things you should check.

 

Operating Systems

A good casino app must be available to customers on various app hosting platforms. Many smartphone users nowadays use android and iPhone smartphones. It is easier for players to find a casino application on these dedicated platforms than anywhere else on the internet.  

BetMGM app is available in both android and iOS operating systems. Any apple product with iOS 9 or greater can operate the application, and Android 6.0 and above are compatible with the app. That means those with iPhone and android smartphone can find the app readily available on both apple store and the play store, respectively.

The mobile app is almost similar to the desktop version but well fit and condensed to fit into your smartphone as an application. However, there are more handy features on the mobile app that make it more sophisticated and a better casino tool than the desktop version.

 

Security and Legality

BetMGM has an overall positive reputation and is part of the renowned MGM Resort International. It is considered one of the safest and most secure gambling sites worldwide. Their encryption technology is top-notch and updated to the latest standards.

All site connections with the casino apply the Symantec Class 3 certificate. The casino’s games are deemed to be very fair and transparent. Your financial and personal data is safe and private over the app from a prying eye or interception by hackers.  

 

Game Selection

BetMGM casino app has over 600 game slots. Vast game slots mean users can choose from a wide variety. They include classic games and trending video slots. There are also dedicated casino slots exclusive to the application, where you could win up to $2.6 million (about 14 jackpot slots).

The application also has a live dealer casino offer (not available in many other casino apps) that makes the gambling experience more natural, like an in-person experience.

 

 

Payment Mechanisms

A good casino app should have as many payment options as possible. You should be able to transact with PayPal, Visa, Neteller, or any online payment available. The process of depositing money should be straightforward. You don’t need to wait too long for your balance to reflect.

BetMGM has an extensive range of online payment options, from online banking options to card payments. Deposit is instant and the lowest you can deposit from any platform is $10. You can also use an online wallet like PayPal or BetMGM Gift Card.

However, deposits from Skrill and PayNearMe can take up to 24 hours to reflect. Bank transfers are only possible through bank partners.  

 

Customer Support

Customers want to be listened to. They want to find answers to their problem, be it chatbot or live customer care 24/7. Players appreciate it when help is readily available.

Bet MGM has a full-day, everyday customer live chart box labelled ‘Help and Contact.’ There is the FAQ section where you will be answered the regular questions most people ask. After clicking a few times, you will be asked whether you need more help.

 You can send mail for further clarification or enter a queue for a live chat. You can also contact customer care. Although you are most likely to be helped just by the FAQ section, getting live help on the site is a little tiresome. And for someone who highly regards live chat as a convincing way to get help, you can find this site a little frustrating.

 

User Experience

Usability is a vital aspect of any casino app. As a user, you want an app to understand the instructions and answer exactly what you ask quickly. That is both in the language and steps for the process. Is it seamless and flawless when you are using it?

Placing bets on the BetMGM is very simple and easy to understand. The apple is very easy to navigate, and even a new punter with little experience can manoeuvre around easily. The colour scheme is also pleasing and safe to the eyes. The gameplay is also of high quality.

Another critical development in casino apps is the live streaming options. How do you keep players hooked and keen on following the progress of their bets or prospect betting games?

BetMGM has a dedicated tab on the app for free live streaming of various matches and can be accessed by any registered user with a positive account balance. You can follow your favorite team or make an informed choice for live betting from the comfort of your smartphone.

 

Bonus and Promotions

Customer retention is vital in any business. And with an application, if you can keep the player stuck on the app for long, one is most likely to place a wager.  

BetMGM has several welcome bonuses when you access the site from their application for the first time. You get a 100% deposit match for up to $1,000 and $25 on the House. You must use the $25 within seven days, or else it is canceled from your account. You also get daily boosted odds for certain events, which your ca only place via the app.

Some regular promotional events include risk-free bets up to $1,000 on the first wager only and parlay bonuses. There are also loyalty perks for every wager you place called the iRewards loyalty program. There are five tiers and players are promoted to the next tier every 12 months when they earn a particular credit score.

 

Conclusion

A good casino app provides the player security and comfort to play. Comfort means you enjoy playing and are even rewarded for playing. The casino app must guarantee safety and privacy of your account data. BetMGM is an example of a well-designed casino app that retains customers and builds positive relationships with the players on their sites.

 

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